I couldn't believe it when I saw that yesterday's Groupon was for a supercheap Zipcar membership. HOW did they know that I had been seeking an affordable method of private transportation?
Call it random chance or the synchronicity of the universe, but that discount was exactly what I needed, exactly when I needed it, so I was thrilled to snap up the offer and become a Zipcar member.
A day later, I have had all sorts of trouble registering and getting set up, but because the Zipcar customer service has been nothing short of amazing, I don't even mind the delay. I feel confident my issues will be addressed by the time I need a car this weekend, and I'm encouraged and impressed to discover how intelligent, courteous, and helpful the employees have been.
I just ADORE good customer service!
3 years ago
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